Baby Girls1 Baby Girls
2 Baby Girls3 Baby Boys Fairies, etc..
Orders Terms and
If you have
decided to 'adopt' one of my 'babies'
I stand by the
quality of my work and offer a 100%satisfaction guarantee with
each of my 'babies'.
deposit is completely non-refundable unless upon receipt of
the doll there is damage due to shipping. The deposit is also
non-refundable or transferrable once sculptas have been chosen
etc with regards to custom orders.
All of my
'babies' are shipped with insurance so if your doll is damaged
or lost in transit a refund will be issued upon return of th
edoll to me, AND when compensation has been received
by myself from the insurance claim. All monies will be
forwarded to you the customer. If you are not happy with your
doll then I offer a refund or a credit for another baby made
by myself, for the cost of the doll minus ALL shipping
costs (including packaging costs and any customs paid by
myself upon return of the doll) and deposit.
I DO send lots
of pictures including close-ups of completed doll for your
approval before requesting final payment after deposit. ( for
If for any
reason you need to return your doll you MUST contact me
immediately upon receipt, and the return must be made within 7
penalties the doll must be returned in condition received, in
original packaging ( including packing materials) with
all items and accessories included. I also require you ship
eXpress post fully insured with tracking details which should
be forwarded to myself. If there is damage or loss
during return shipping and these conditions have not been
met, I accept no responsibility.
priced babies are 'sales final' babies and are not
eligible for return unless damaged or lost in transit. If you
are unsure about a sale priced doll please ask before
I do under
certain circumstances offer layaway.
If you require
this, PLEASE discuss PRIOR to ordering your doll at which time
we will work out a schedule for payments.
Terms are as Follows..
Depsot must be
made to hold the doll. If custom made then in addition to your
original deposit I require $100.00 within a week of completion
of the doll to hold it for the remainder of the term ( unless
payments have been made during the reborning
Dolls with a
value less than $600.00 must be paid in full including
shipping within 3months, and dolls with a value higher than
$600.00 must be paid in full within 6months.
dolls are ordered the time frame is PER doll so if one
doll is valued below $600.00 but together they value higher
than $600.00 the payments must still be completed within
be made in bi-weekly or monthly equal installments over
the term. I will invoice you via PayPal on one or two set
dates per month ( decided by you) for the term until payments
be made within 48 hrs of receipt of invoice.
will result in loss of monies paid and also loss of the
that are not received in specified time will result in forfeit
of funds and also doll.
I ship within
2-3 business days of completed payment.
With regards to
custom orders and payment dates,....I will notify you of
completion dates and invoicing dates, if you KNOW that
you will not be available please notify me or make other
arrangements for payment to avoid confusion and or
PRICES ARE IN US DOLLARS as most o my supplies are
purchased and shipped from the States.
payment in the form of PayPal and in SOME cases money order.
Please note that if paying with money order that I wait for
all funds to clear my bank account before ordering sculpts and
supplies. Foreign ( including US bank drafts/money orders)
take 15business days to clear after being deposited. Also when
paying on completion of doll etc, I will not ship until all
funds have cleared. I will make no exceptions in this
I do not accept
personal checks under any circumstances.
custom reborns is expected in full within 2weeks of completion
of doll ( unless layaway has been agreed). I will give you a
date for completion or custom dolls so please make a note of
it as I will send you an email with your invoice and will
expect a reply within 7 days. If you may be away or there is
another reason that you may not receive my email, please let
me know ASAP. If after 2weeks of emailing you I have net
received a reply or payment I will list the doll for
sale and you will lose your deposit so please have
All pictures Property
of Kay Dunne/Babylove Reborns
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